Policies

Shipping Policy

Our shipping guidelines and delivery information.

Last updated: June 25, 2026

Overview

Zenopeps is committed to processing and shipping orders as quickly and safely as possible. All shipments are carefully packaged to ensure product integrity.

Order Processing

Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

Standard Shipping: 3–7 business days. Expedited Shipping: 2–3 business days (if available at checkout). Delivery times are estimates and may vary.

Shipping Rates

Shipping rates are calculated at checkout based on package weight, destination, and selected shipping method.

Order Tracking

Once your order ships, you will receive an email with your tracking number so you can monitor your shipment.

Shipping Restrictions

Currently, we ship within the United States only. We do not ship to P.O. Boxes.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date.

Contact

For questions, contact us at:
Email: zenopeps@gmail.com
Zenopeps — New York, NY, United States